Shipping policy
Shipping Policy
Last updated: May 2026
Processing Times
Orders are typically processed within 2–7 business days.
As our products are made-to-order through print-on-demand manufacturing, production times may vary during busy periods.
Shipping Times
Estimated shipping times:
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Australia: 3–10 business days
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International: 7–21 business days
Shipping estimates are not guaranteed and may vary due to customs delays, carrier issues, or seasonal demand.
Tracking
Tracking information will be emailed once your order has shipped.
Incorrect Addresses
Customers are responsible for providing the correct shipping address.
SMKY is not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Delayed Packages
If your package appears lost or significantly delayed, contact us at:
We will do our best to assist with carrier investigations.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos of the issue.
Eligible issues may qualify for replacement or refund.